ab99 postcode Terms and Conditions

Account Registration and Management

2.1 Registration Requirements

Each user may create only one account. If the same person opens multiple accounts, all of them will be closed and the balances in those accounts may be forfeited. You must provide accurate and up-to-date information at the time of registration.

2.2 Account Security

It is your responsibility to keep your login credentials — username and password — confidential. ab99 postcode will never ask for your password. If you suspect any unauthorised access to your account, contact us immediately.

2.3 Identity Verification

ab99 postcode may need to verify your identity before processing a withdrawal request or for large transactions. Details on how the information you provide is stored and used during this process are set out in our Privacy Policy.

2.4 Account Closure

You may close your account at any time by contacting our support team. However, any pending bets or transactions must be settled before a closure request is submitted. In the event of a breach of these terms, ab99 postcode reserves the right to suspend or permanently close an account at its own discretion.

Deposit, Withdrawal and Payment Terms

3.1 Deposit Rules

The minimum deposit at ab99 postcode is ৳300. Accepted payment methods are bKash, Nagad and Rocket. The mobile number linked to these methods must be registered in your own name.

Completed deposit transactions are generally credited to your account quickly. If there is a problem, contact support and keep the transaction reference number to hand.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals generally take between 30 minutes and 3 hours to complete. Funds will only be sent to the same payment method used to make the corresponding deposit.

3.3 Payment Verification

To prevent fraud and ensure financial security, ab99 postcode reserves the right to verify any withdrawal request. Payments may be temporarily delayed during the verification process. If verification fails, the transaction may be cancelled.

Bonus and Promotional Offers

4.1 Welcome Bonus

New account holders will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives a bonus of ৳1,000 and a total balance of ৳2,000; to withdraw this bonus, bets totalling ৳1,000 × 20 = ৳20,000 must be placed. Similarly, depositing ৳10,200 gives a bonus of ৳5,000 and a total balance of ৳15,200; in that case the wagering requirement is ৳5,000 × 20 = ৳1,00,000.

Bonus funds are not cash — they cannot be withdrawn before the wagering requirement is met. ab99 postcode reserves the right to cancel a bonus if a withdrawal is requested before the wagering conditions have been fulfilled.

4.2 Other Promotions

From time to time ab99 postcode may run various promotional offers. Each offer will have its own terms, which will be published alongside the offer. Whether multiple bonuses may be used at the same time will be made clear in the specific offer details.

4.3 Bonus Abuse

Any misuse of the bonus system — such as multiple accounts, coordinated betting, or any other method intended to exploit the system — is a direct breach of these terms. In such cases all bonuses will be cancelled and the account may be suspended.

VIP Programme and Cashback

ab99 postcode has four VIP tiers: Bronze, Silver, Gold and Platinum. The weekly cashback rate for each tier is as follows:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Cashback is calculated on the total net loss for the week — that is, total bets placed minus total winnings. Example: a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 cashback. Tiers are advanced through continued play; no specific turnover targets are published.

5.1 VIP Benefit Terms

ab99 postcode's decision is final in determining eligibility for VIP benefits. ab99 postcode reserves the right to change the timing and method of cashback payments.

Betting and Gaming Rules

6.1 Betting Rules

Once a bet is confirmed it cannot be cancelled or changed, unless ab99 postcode decides otherwise in specific circumstances. For incomplete games or events, the outcome of bets will be determined in accordance with ab99 postcode's policies.

6.2 Technical Errors

Results arising from a technical fault or server problem during gameplay may not be considered valid. In such situations ab99 postcode will attempt to provide an appropriate resolution, but reserves the right to void any abnormal winnings resulting from the error.

6.3 Casino Games and Sports Betting

Slots, live casino, fishing games and sports betting each have their own gameplay rules, which you can find in detail on the relevant game or section page. These terms and conditions apply to all those sections as well.

Prohibited Conduct and Fraud Prevention

The following activities are strictly prohibited:

• Operating multiple accounts by the same person
• Accessing or using another person's account
• Placing artificial or coordinated bets for the purpose of earning bonuses
• Using stolen or unauthorised payment methods
• Using software or automated tools to play games
• Exploiting any technical vulnerability of the platform

If evidence of any of the above violations is found, ab99 postcode reserves the right to cancel the account, withhold deposited funds, and take legal action if necessary.

Support and Dispute Resolution

8.1 Contact Methods

ab99 postcode's customer support is available seven days a week, 24 hours a day. Assistance is available in Bengali and English via live chat and email. For general questions, you may find answers in our FAQ section.

8.2 Complaints Process

If you are dissatisfied with any matter, please raise it first via live chat. If it is not resolved there, send a detailed complaint by email. ab99 postcode will investigate and respond within a reasonable time.

8.3 Dispute Resolution

Our email: [email protected]

Any dispute arising from these terms will first be addressed through discussion. If both parties cannot reach an agreement, ab99 postcode will resolve the dispute through its designated process.

Responsible Gaming and Self-Control

ab99 postcode believes that gambling is a form of entertainment — not a solution to financial problems. Stay aware of your limits while playing and do not bet more than you can afford to lose.

ab99 postcode provides several protective measures, such as setting deposit limits, self-exclusion and taking a temporary break. For full details on all of these, please read our Responsible Gaming Guidelines.

Please note that this platform is for users aged 21 and above only. It is your responsibility to keep minors away from this platform.

Limitation of Liability

ab99 postcode provides its services on an "as is" basis. Temporary service interruptions may occur due to maintenance, technical reasons or unforeseen circumstances. ab99 postcode accepts limited liability for any direct or indirect losses arising from such interruptions.

ab99 postcode does not guarantee the quality or uninterrupted availability of software provided by third-party game providers. ab99 postcode is not liable for any faults caused by a game provider, but will endeavour to provide assistance in such situations as far as possible.

Privacy and Data Protection

ab99 postcode follows a strict policy on the collection, storage and use of users' personal data. Your information will never be sold to third parties. All transactions and communications are secured using SSL encryption.

Details on data retention periods, cookie usage and your rights regarding your data can be found in our Privacy Policy.

Changes to Terms and Their Effect

ab99 postcode reserves the right to change, amend or update these terms and conditions at any time. Updated terms take effect as soon as they are published on the site. Registered users will be notified of significant changes where possible.

If any provision of these terms is declared void or unenforceable, the remaining provisions will continue in full force. The Bengali version of these terms and conditions shall be considered the authoritative version.